Refund policy

We want you to be happy with your purchase.

If your record arrives damaged or faulty, please contact us within 14 days of delivery with a photo and we’ll arrange a replacement or refund.

Due to the nature of vinyl records, we’re unable to accept returns for change of mind once an item has been opened or played. This doesn’t affect your statutory rights.

If you receive the wrong item, please let us know and we’ll sort it out as quickly as possible.